UX Research (m/f/x)

For our client we are currently looking for a UX Researcher (m/f/x).

Tasks:

● Understanding business needs and working hand in hand with all cross functional roles to integrate valuable UX Research activities in existing processes
● Proactive identifying research topics in collaboration with analytics to set up long term research roadmaps and tools to capture regular user feedback in the product
● Coordinate and steer own projects and handle communication with cross-functional team and business partners
● Design, conduct and analyse qualitative research projects, including field observations and interviews, and remote and in-person usability studies as well as quantitative studies, including e.g. surveys to evaluate the impact of product changes and gather insights at scale
● Collaborate with other UX Researchers, implementing quality standards, processes, and long term UX Research goals

Skills:

● At least 5 years of experience as a UX Researcher
● Very high self-organization, personal responsibility skills, and pragmatism combined with high proactive empathic interpersonal skills
● Experience in in-house implementation of research in product teams and working with customer journeys, jobs to be done and personas
● Knowledge and experience conducting UX research
● Strong in qualitative and quantitative research methods for web applications, websites, mobile applications, including statistical analysis
● Fluent in English